If you're unsure which size is right for you, check out our size guides located just beside the size options on each product page.

Still not sure? Feel free to reach out to our Customer Support Team, we're happy to help!

For even more guidance, head over to our SHOP THE FEED page to see how our pieces fit on real customers. You'll find photos, videos, sizes, and styling inspiration, it's a great way to find your perfect fit by comparing with others!

If you’ve made a mistake in your order, please contact us as soon as possible, we’ll do our best to help!

However, once your order has been dispatched, we’re no longer able to make changes. This includes changes to items, sizes, shipping address, or payment details.

Act quickly, and we’ll do everything we can to catch it in time!

We can't make any guarantees, but if you contact us within 24 hours after the order has been made, we will try and cancel your order before it's been shipped.

Unfortunately, once your order has been processed by our warehouse, you will not be able to cancel it. Please make sure that you're 100% happy with your order before completing your purchase.

We’re so sorry if you received the wrong item, that’s not the experience we want for you! While rare, mix-ups can happen, and we’ll make it right as quickly as possible.

Please contact us here with the following details:

1. order number (you’ll find it in your confirmation email, starting with a #)
2. description of the incorrect item you received
3. name of the item you originally ordered but did not receive
4. photo showing all the items you received

Once we have this information, our team will assist you promptly with a solution.

We’re really sorry you received a faulty item, that’s never our intention, and we want to make it right.

Please contact us here as soon as possible with the following details:

1. order number
2. description of the fault
3. showing the issue

Our team will review the issue promptly and help arrange a replacement or refund based on your preference.

We offer two shipping options:

🌍 Worldwide Standard Shipping

• Enjoy free standard shipping.
• A flat shipping fee of $6.75 applies.
• Typically 5 to 10 working days to reach your doorstep.

🚚 FedEx International Priority

• Fast delivery for a fixed rate of $25.
• Your order will arrive in 3 to 5 working days.
• Includes added peace of mind with built-in shipping insurance.

If you have any questions about shipping or tracking, feel free to reach out to our customer support team.

Yes, we ship worldwide! No matter where you are, you can enjoy our pieces wherever you train, move, or live.

For more details on shipping times and options, check out our Shipping Info page.

You can track your order from Here.

Unfortunately, we currently do not deliver to military addresses.

We can only update your delivery address if your order has not yet been shipped.

If you notice a mistake in your delivery details, please contact us as soon as possible via our Customer Support page, and we'll do our best to help before your order goes out.

Sometimes, couriers leave packages in a secure location, even if you weren't home at the time of delivery. If your tracking shows “Delivered” but you haven’t received your order, we kindly ask you to check the following:

• front door, back door, mailbox, or any safe place around your property
• neighbors, in case they accepted the package on your behalf
• reception or concierge, if applicable

If you've checked all of the above and still can’t locate your parcel, please contact our Customer Support Team and we’ll be happy to assist you further.

We’re here to ensure your shopping experience is as smooth as possible. Our flexible Returns & Exchanges policy is designed with your convenience in mind.

Return For Exchange

We want you to love your purchase! If you need to exchange an item for a different size, color, or style, we offer flexible solutions:

• Return for Exchange: You may return the original item for an exchange, but return shipping fees will not be covered. Once we receive your return, we’ll ship your replacement at no additional cost.
• Keep the Item, Get a Partial Refund: If you prefer to keep the item instead of sending it back, we can offer a partial refund to make up for the fit or style issue.
• Order a Replacement with a Discount: Want a different size, color, or style right away? We’ll give you a substantial discount to place a new order for the replacement item, so you can get the right item without delay while keeping the original.

Return For Refund

If you decide to return an item for a refund, please note:

• Return shipping fees are not covered.
• We offer flexible options, such as a partial refund, so you can keep the item and avoid shipping it back.

To qualify for a return:

• Initiate your return within 30 calendar days of delivery.
• Items must be in their original, undamaged condition.

How to Initiate a Return

1. Contact our support team at hello@sfigure.com within the return window.
2. Provide your order number and a brief explanation of your request. If possible, include photos or videos.
3. Our team will guide you through the process.

Refunds & Processing

• Refunds are issued to the original payment method used at checkout.
• Once we receive and inspect your item, your refund will be processed within 24 hours.

Important Notes

• Items eligible for return must be in their original, undamaged condition.
• Returns cannot be processed for items purchased from other retailers.

At Sfigure, your satisfaction is our priority. If you have questions or need help, reach out to us at hello@sfigure.com.