Active Edge Flares

We value your shopping experience and are dedicated to ensuring your orders are delivered with care and efficiency. We offer two shipping options to cater to your preferences: Standard Shipping and FedEx Priority Shipping.

Worldwide Standard Shipping:

• Orders Over $50: Enjoy complimentary Standard Shipping for orders totaling $50 or more.
• Orders Under $50: For orders below $50, a flat shipping fee of $6.75 will be applied.
• Delivery Time: Standard Shipping typically takes 5 to 10 working days for your package to reach your doorstep.

FedEx International Priority:

• Fixed Fee: Opt for the convenience of FedEx Priority Shipping for a flat fee of $25 for all orders.
• Delivery Time: Choose FedEx Priority Shipping for expedited delivery, with your order arriving within 3 to 5 working days.
• Shipping Insurance: Rest assured with the added benefit of shipping insurance included with FedEx Priority Shipping.

Order Processing:

• Prompt Processing: We prioritize swift order processing, aiming to have your order processed within 1 working day of payment confirmation.
• Working Days: Working days exclude weekends and public holidays.

Order Tracking and Notifications:

• Tracking Information: Upon processing, you'll receive an email with tracking details, allowing you to monitor your shipment's progress.
• Signature Requirement: FedEx Priority Shipping requires a signature upon delivery to ensure a secure receipt of your items.

Selecting Your Shipping Option:

• Order Total: During checkout, the free Standard Shipping option will be automatically available for orders over $50.
• Orders Under $50: For orders below $50, you can choose between Standard Shipping ($6.75) and FedEx Priority Shipping ($25).

Changing Shipping Option:

• Modify Requests: If you need to alter your shipping selection after placing an order, please contact our customer support team within 24 hours of order placement for assistance.

Questions and Support: For inquiries about shipping options, delivery times, or any aspect of our shipping policy, our dedicated customer support team is ready to assist you. Reach out to us at hello@sfigure.com.

Thank you for shopping at Sfigure. Your satisfaction is our priority, and we're committed to providing you with a seamless shopping experience from checkout to delivery.

We’re here to ensure your shopping experience is as smooth as possible. Our flexible Returns & Exchanges policy is designed with your convenience in mind.

Effortless Exchanges

We’re committed to finding the perfect fit for you! If you’d like to exchange an item, whether it’s a size issue, color, or style preference, we’ll send you free replacements until you’re completely satisfied. As a bonus, you get to keep the original item; you don’t have to return it.

Return For Refund

If you decide to return an item for a refund, please note:

• Return shipping fees are not covered.
• We offer flexible options, such as a partial refund, so you can keep the item and avoid shipping it back.

To qualify for a return:

• Initiate your return within 30 calendar days of delivery.
• Items must be in their original, undamaged condition.

How to Initiate a Return

1. Contact our support team at hello@sfigure.com within the return window.
2. Provide your order number and a brief explanation of your request. If possible, include photos or videos.
3. Our team will guide you through the process.

Refunds & Processing

• Refunds are issued to the original payment method used at checkout.
• Once we receive and inspect your item, your refund will be processed within 24 hours.

Important Notes

• Items eligible for return must be in their original, undamaged condition.
• Returns cannot be processed for items purchased from other retailers.

At Sfigure, your satisfaction is our priority. If you have questions or need help, reach out to us at hello@sfigure.com.