Rise Active T-shirt

We value your shopping experience and are dedicated to ensuring your orders are delivered with care and efficiency. We offer two shipping options to cater to your preferences: Standard Shipping and FedEx Priority Shipping.

Worldwide Standard Shipping:

• Orders Over $50: Enjoy complimentary Standard Shipping for orders totaling $50 or more.
• Orders Under $50: For orders below $50, a flat shipping fee of $6.75 will be applied.
• Delivery Time: Standard Shipping typically takes 5 to 10 working days for your package to reach your doorstep.

FedEx International Priority:

• Fixed Fee: Opt for the convenience of FedEx Priority Shipping for a flat fee of $25 for all orders.
• Delivery Time: Choose FedEx Priority Shipping for expedited delivery, with your order arriving within 3 to 5 working days.
• Shipping Insurance: Rest assured with the added benefit of shipping insurance included with FedEx Priority Shipping.

Order Processing:

• Prompt Processing: We prioritize swift order processing, aiming to have your order processed within 1 working day of payment confirmation.
• Working Days: Working days exclude weekends and public holidays.

Order Tracking and Notifications:

• Tracking Information: Upon processing, you'll receive an email with tracking details, allowing you to monitor your shipment's progress.
• Signature Requirement: FedEx Priority Shipping requires a signature upon delivery to ensure a secure receipt of your items.

Selecting Your Shipping Option:

• Order Total: During checkout, the free Standard Shipping option will be automatically available for orders over $50.
• Orders Under $50: For orders below $50, you can choose between Standard Shipping ($6.75) and FedEx Priority Shipping ($25).

Changing Shipping Option:

• Modify Requests: If you need to alter your shipping selection after placing an order, please contact our customer support team within 24 hours of order placement for assistance.

Questions and Support: For inquiries about shipping options, delivery times, or any aspect of our shipping policy, our dedicated customer support team is ready to assist you. Reach out to us at hello@sfigure.com.

Thank you for shopping at Sfigure. Your satisfaction is our priority, and we're committed to providing you with a seamless shopping experience from checkout to delivery.

We’re here to ensure your shopping experience is as smooth as possible. Our flexible Returns & Exchanges policy is designed with your convenience in mind.

Effortless Exchanges

We’re committed to finding the perfect fit for you! If you’d like to exchange an item, whether it’s a size issue, color, or style preference, we’ll send you free replacements until you’re completely satisfied. As a bonus, you get to keep the original item; you don’t have to return it.

Return For Refund

If you decide to return an item for a refund, please note:

• Return shipping fees are not covered.
• We offer flexible options, such as a partial refund, so you can keep the item and avoid shipping it back.

To qualify for a return:

• Initiate your return within 30 calendar days of delivery.
• Items must be in their original, undamaged condition.

How to Initiate a Return

1. Contact our support team at hello@sfigure.com within the return window.
2. Provide your order number and a brief explanation of your request. If possible, include photos or videos.
3. Our team will guide you through the process.

Refunds & Processing

• Refunds are issued to the original payment method used at checkout.
• Once we receive and inspect your item, your refund will be processed within 24 hours.

Important Notes

• Items eligible for return must be in their original, undamaged condition.
• Returns cannot be processed for items purchased from other retailers.

At Sfigure, your satisfaction is our priority. If you have questions or need help, reach out to us at hello@sfigure.com.